Interpersonal skills are the skills we use every day when we communicate and interact with other people, both individually and in groups. People with strong interpersonal skills tend to be able to work well with others. They communicate effectively. They also have better relationships at home and at work. Some interpersonal skills include:
Communication Skills
- Verbal – what we say and how we say it;
- Non-Verbal – what we communicate without words (body language, tone)
- Listening – how we interpret verbal and non-verbal messages sent by others.
A work in progress resource: Improve your English
Here are a few books that can get you going:
- Body Language by Allan and Barbara
- Non Violent Communication by Marshall Rosenberg
- Supercommunicators by Charles Duhigg
- Talk like TED by Carmin Gallo
- How to Talk to Anyone by Leil Lowndes
Online resources like this should be on your bookmark:
https://howtoprofessionallysay.akashrajpurohit.com/
https://www.allyoucanread.com/
Emotional Intelligence
Being able to understand and manage your own and others’ emotions.
Here is a book to get you going:
- Emotional Intelligence by Daniel Goleman
Developing Relationships
Empathy. Inspiring trust. Humility. Sociability.
Mentors are looking for good courses/books on this topic.
Teamwork
Being able to work with others in groups and teams, both formal and informal. Fostering inclusiveness. Motivating different personalities. Resolving conflicts – working with others to resolve interpersonal conflict and disagreements in a positive way. Collaboration. Coaching. Empowering.
Here are a few books that can get you going:
- Five Dysfunctions of a Team and Ideal Team Player by Patrick Lencioni
- Start with WHY and Leaders Eat Last by Simon Sinek
- What Got You Here Wont Get You There by Marshall Goldsmith
Mobilizing Systems
Role modeling. Persuasion skills. Win-win negotiations – working with others to find a mutually agreeable (Win/Win) outcome. Influencing skills – crafting an inspiring vision. Organizational awareness.
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